CondorIS.Net Frequently Asked Questions (Corporate User) Last Updated 2nd October 1999 Version 1.0 |
| About the CondorIS.Net FAQThis FAQ attempts to answer the most often asked questions asked by
our new customers. If you have any questions that are not answered, then please contact support@condoris.net
We also have a Glossary of Terms to help with some of the technical terms used. Click on the section heading below to have the question and answer displayed. 1. Settings1.1 What is the dial-up number I should use? 1.2 What are the server settings? 1.3 How can I change my dial-in username? 1.4 Why does my connection takes a long time to validate password? 1.5 Why does my dial-up account login contain letters and numbers? 2. Email Questions 2.1 What is my Email address? 2.2 What is the incoming server name? 2.3 What is the outgoing server name? 2.4 Why does my POP3 account login contain letters and numbers? 2.5 How do I change my POP3 password? 2.6 How do I add Aliases? 2.7 How do I remove Aliases? 2.8 How do I create additional POP3 accounts? 2.9 How do I configure Outlook Express? 3. Webspace Questions 3.1 How do I create my webspace? 3.2 How do I create an FTP account? 3.3 How do I access my webspace? 3.4 What is the URL of my webspace? 3.5 How do I make the most of my webspace? 3.6 What can I use my webspace for? 3.7 How can I find out how many visitors my website is having? 3.8 How do I tell if my website is having to much traffic? 4. NewsGroup Questions 4.1 What is USENET? 4.2 What is the NewsGroup server called? 4.3 How do I ask for a new newsgroup to be added? 4.4 How can I avoid getting SPAM or stop someone who is already sending SPAM to my address after using a NewsGroup? 5. Miscellaneous Questions 5.1 Do you support de-queuing? 5.2 Do you support MS Exchange? 5.3 What modem standards do you support? 5.4 How do I close my account? 5.5 Do you support FrontPage Extensions? 6. Contacting Technical Support |
| 1. Settings 1.1 What is the dial-up number I should use? 1.2 What are the server settings? 1.3 How can I change my dial-in username? 1.4 Why does my connection takes a long time to validate password? 1.5 Why does my dial-up account login contain letters and numbers? 2.1 What is my Email address? 2.2 What is the incoming server name? 2.3 What is the outgoing server name? 2.4 Why does my POP3 account login contain letters and numbers? 2.5 How do I change my POP3 password? 2.6 How do I add Aliases? 2.7 How do I remove Aliases? 2.8 How do I create additional POP3 accounts? 2.9 How do I configure Outlook Express? 3.1 How do I create my webspace? 3.2 How do I create an FTP account? 3.3 How do I access my webspace? 3.4 What is the URL of my webspace? 3.5 How do I make the most of my webspace? 3.6 What can I use my webspace for? 3.7 How can I find out how many visitors my website is having? 3.8 How do I tell if my website is having too much traffic? 4.1 What is USENET? 4.2 What is the NewsGroup server called? 4.3 How do I ask for a new newsgroup to be added? 4.4 How can I avoid getting SPAM or stop someone who is already
sending SPAM to my address after using a NewsGroup? 5.1 Do you support De-queuing? 5.2 Do you support MS Exchange? 5.3 What modem standards do you support? 5.4 How do I close my account? 5.5 Do you support FrontPage Extensions? 6. Contacting Technical Support You can contact CondorIS technical support 24 Hours
a day, 7 days a week by dialling 0906 756 1455 (calls are charged at 75p per minute), or
by email support@condoris.net.
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