Welcome to CondorIS.net's on-line Technical Support

CondorIS online technical support is designed to solve all your simple problems, from connection set-up to optimisation. The connection settings detail all the information that you require to configure all the major browsers to connect via CondorIS. More advanced queries can be answered in person via our 24 Hour technical support line 0906 756 1455 (75p / min), or via Email. It should be noted that email requests are normally answered within 24 Hours, and are not treated as a priority over phone calls.

You attention is drawn to the Acceptable Use Policy (AUP), and our Terms And Conditions which can be accessed from below.

Account maintenance
Linux and Unix account holders can create new POP3 accounts, Aliases, webspace, and FTP accounts via our Home User Account Maintenance and our Corporate User Account Maintenance applications. You will be required to logon to the application with your dialup account login and password. If you require more than one Web / FTP account, contact support.

Business Hosting
There are several types of Business User webspace, depending on the product purchased. You would have received an email detailing your webspace and how to access it when your account was created. For NT webspace, contact NTSupport@condoris.net

FTP Access
All Linux webspace, including Free Internet webspace can only receive FTP via a CondorIS.Net dial-in. Use of a dial-in not on the CondorIS.Net IP address list will result in login failure. This policy helps protect our servers and your webspace from unauthorised access.

FrontPage 2000
You can only upload to FrontPage 2000 webspace using FrontPage 2000 as FTP does not run on a FrontPage server. Contact FrontPage@condoris.net with your support questions.

Business Account Ugrades
Please contact Contact us for ODBC, MatrixStats, Anti-Virus e-mail scanning etc.